PagerDuty is an incident management platform designed to help organizations manage and respond to incidents effectively. It provides real-time visibility into system health and automates incident response processes, ensuring that the right teams are notified promptly when issues arise. With its robust architecture, PagerDuty integrates seamlessly with various tools and platforms, allowing teams to create incidents manually or automatically based on predefined rules.

This platform enhances operational efficiency by allowing users to create on-call schedules, configure escalation policies, and implement automation rules for incident management. PagerDuty also offers powerful analytics to analyze incident data, enabling teams to identify patterns and improve their response strategies. Whether you’re managing incidents in development workflows or tracking performance, PagerDuty equips organizations with the tools necessary for effective incident response and operational excellence.

• Introduction to PagerDuty: Understand what PagerDuty is and its architecture.
• Account Setup: Create a PagerDuty account and configure essential settings.
• Incident Management: Learn how to create, escalate, and manage incidents manually and through integrations.
• On-Call Scheduling: Set up on-call schedules, assign responders, and configure escalation policies.
• Automation with Rules: Create rules to automate incident responses and configure conditions and actions.
• Integrations: Integrate PagerDuty with popular tools like GitHub, Jira, and Slack, and create custom integrations.
• Advanced Features: Explore advanced topics such as event rules, analytics, and using the PagerDuty API.
• Practical Applications: Apply your knowledge through real-world examples and case studies, enhancing incident management and response workflows.